Shipping

Gauteng Local – Door to Door Delivery – R109.00 (1-2kg)
Delivery at street address in Gauteng (excluding outlying areas, any township, mine or farm)

Major Cities in City Centres – Door to Door Delivery – R145.00 (1-2kg)
Delivery at street address in one of the following major centers: Bloemfontein, Cape Town, Durban, East London, George, Kimberley, Port Elizabeth. (Excluding outlying areas, any township, mine or farm)

Outlying Areas – Door to Door delivery – R175.00 (1-2kg)
Delivery at street address in Outlying Areas: Brits, Rustenburg, Middelburg, Polokwane, Welkom, Witbank ect. (Excluding any township, mine or farm)

Pargo – Courier
Not at home? Collect from selected local shop when it suits you best. Local/Major cities 3 to 5 working days, Regional/outlying areas 7 working days
0-5Kg R90.00
5.1-10 Kg R120
0.1-15Kg R150

Free delivery on orders over R900

Option 1:- Door to Door
Free delivery on orders delivered within Gauteng Local delivery areas
Free shipping applies when using P2P software

FAQ

What are major Cities?

Major cities are defined as Pretoria, Johannesburg, Durban, Bloemfontein, Port Elizabeth and Cape Town

What happens if my order is under R900?

You do not qualify for free shipping, so we suggest you add something to the shopping cart.

Alternatively, you will be charged R109 for door-to door delivery local.

Do courier charges differ when not ordered through the website or software?

Yes, the free shipping is an exclusive offer when ordering through our website or software.  Free shipping does not apply when any orders are placed outside of the website or software. All other orders will be charged at standard courier rates.

How do I make changes to my shipping instructions?

The moment we receive your order we start working on it in order to deliver it to you in the fastest time possible. We understand that mistakes happen, so we will accept changes to your shipping address within 24 hours of placing you order.

You will need to phone us immediately and confirm your shipping address changes with a follow-up email. If you placed your order when our Client Care was closed, please phone us as soon as we are open and we will try our best to assist you.

What does it cost to make changes to my shipping instructions?

Changes to shipping instructions will be charged an administration fee of R150 over and above the courier costs if any.

No refund policy on all courier costs.

How long does it take for an order to be delivered to me?

Printing and shipping times are quoted from receipt of payment and all the order information. Once your order is completed, delivery to your doorstep can take anywhere from 3 to 5 working days. However, during peak seasons please allow for up to 5 – 7 working days.

What happens if I am not at home to receive the order?

The courier will contact you up to 3 times, if you are unavailable and they cannot make delivery, the order will be returned to Photo2Print. We will contact you for delivery arrangements which will be for your cost.

Can I track my order delivery progress with the courier?

Yes, your waybill number will have been sent to you by Photo2Print via SMS and email. Please use this number to track your order with the following links below

Which countries are considered international?

All countries outside South African borders.

If I am from a country outside of South Africa do I have to pay import duty?

Import Duties apply to customers who reside in another country receiving orders from Photo2Print. Depending on your country and the products ordered import duties range from 10 % or more than 40 %. Please check with the relevant authorities or any international shipping company.

Do you allow third party courier services

You are welcome to send a courier or Uber to collect at your own cost